Privacy Policy

Who we are

Lumina Strategic Group, LLC ("Lumina," "we," "us") provides Ellucian Banner® Financial Aid consulting to colleges and universities. This policy explains how we handle information collected through this website.

What we collect

When you use our contact form, we collect the information you choose to share: your name, title, institution, work email, and message.

Like most websites, our site host (Squarespace) may also collect basic technical data, such as browser type, pages visited, and cookies, to run and improve the site.

How we use it

We use your information only to respond to your inquiry, schedule a conversation, and provide the services you request. We do not sell, rent, or trade your information.

Who we share it with

We share information only with service providers that help us run this website and our business, such as our website host and email provider, or when required by law.

Institutional and student data

Any institutional or student data we access during client work is handled under that client's agreement, applicable law including FERPA, and the client's security requirements. It is never collected through this website.

How long we keep it

We keep inquiry information only as long as needed to respond and maintain business records. You may ask us to delete it at any time.

Your choices

You can ask to see, correct, or delete the information you've shared with us. You can also set your browser to refuse cookies, though some site features may not work.

Changes and contact

We may update this policy from time to time; the effective date above shows the latest version. For questions or requests, please reach us through our Get in Touch page.

Your information, handled with care.